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Book Party: No Hard Feelings: Emotions at Work (And How They Help Us Succeed)

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Feb. 5 2019, Published 7:00 p.m. ET

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When it comes to emotions at work, there’s rarely a happy medium. In some offices, the boss send snaps of her weekend getaway in Vegas, or your coworker might send twenty texts about how Susan ate his clearly labeled lunch…again. Other offices are buttoned-up emotional deserts, where crying is only allowed in the bathroom and you suspect your coworkers might be robots. Either extreme hurts employee health and productivity.

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In NO HARD FEELINGS: Emotions at Work (And How They Help Us Succeed), Liz Fosslien and Mollie West Duffy take a charming and deeply researched look at how emotions affect our professional lives and how we can navigate emotions at work. The modern workplace can be an emotional minefield (Do I shake my boss’s hand or give her a hug? Did I forget to mute my phone on the conference call?) filled with unwritten rules. As our jobs become more collaborative, complex, and stressful, effectively embracing emotion is more important than ever.

Liz Fosslien is a marketing and design consultant who illustrates the webcomic Out of the Office, which lovingly pokes fun at the tech industry. Liz’s work has been featured on or by the EconomistLife Hacker, the Freakonomics blog, and NPR.

Mollie West Duffy is an organizational designer at IDEO New York. She has helped companies and start-ups such as Casper develop good workplace culture. She writes a blog about start-up culture, and has written for Quartz and the Stanford Social Innovation Review.

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