How To Navigate The Rise Of Agentic AI In Your Daily Workflow

As if the rise of AI wasn’t enough, the plot thickens. There are layers to AI, and the expansions can affect the need for human input in the workplace and everyday life. Customer service jobs like waitressing, customer service representatives, virtual support, and even cars are being replaced by Agentic AI.

However, Agentic AI can be convenient in regard to making life easier, as it is designed to take action and reach goals. In this climate of technology, it’s important to get acclimated with AI so as not to get left behind or without a job. Contrarily, AI is taking over, and with the swift advancements in technology, it could result in the loss of many jobs and several malfunctions.

Pros

With the click of a button, you can order food and have it delivered from a Waymo vehicle. Pudu Bellabot serves food at restaurants, which eliminates the need for a waitress; not to mention the convenient Point of Sale (POS) systems that allow you to pay at the table on the device.  

Cons

Contrarily, AI is essentially taking money from what could have been a delivery driver and a waitress. By creating convenience and quicker methods to provide customer service, it eliminates the need for a working person; this also takes away the human aspect of encounters, because the robot will ask: “Hey, how’s your day going?”

Pros

According to IBM, agentic AI can manage business processes autonomously and handle complex tasks like reordering supplies and optimizing supply chain operations. It can automate internal workflows to make it easier on human employees without the need for their physical intervention.

Cons

Introducing AI in business eliminates the need to hire additional people to do several tasks.

Although AI is capable of handling a heavy workload, it is still a machine, and machines malfunction. This leaves the doors open to potential data leaks, oversights, errors, fraud, and more. The human aspect of common sense, intuition, brainstorming, ethical and moral judgment is obsolete when a robot is left to decide the best decision.

Pros

Expansions mean progression and more opportunity to capitalize on not only technology but also executing tasks and goals, which is its main purpose. Its ability to work fast and effectively will greatly benefit businesses. 

According to MoveWorks, by 2028, 33% of enterprise software applications will incorporate Agentic AI to manage complex tasks and workflows. Organizations that embrace this shift today will gain a massive competitive advantage—automating decision-making, streamlining operations, and unlocking new levels of productivity.

Cons

Unfortunately, the very things that make AI great are what make it a great risk. Incorporating Agentic AI to manage tasks will change the trajectory of the workforce, as it will impact future generations, as the need for a human manager won’t be necessary.

Ultimately, no matter how much Agentic AI is integrated, the need for human life in the workforce will remain. If it is looked at as assistance as opposed to a means of replacement, the two could co-exist productively.

Though there are pros and cons to every situation, it is imperative to do research on things that aren’t familiar or new. As technology advances daily, it’s inevitable that we stay abreast of updates. Agentic AI is designed to benefit businesses, yet it eliminates human workers. However, many Gen Z and millennials are ahead of the curve in entrepreneurship as their preferred route of employment.